SCALA the Training Company×Glenorchy City Council

Leading Glenorchy

A Leadership Capability Program

A tailored program for your 12 Managers and Directors — practical, peer-driven, and built around what your team actually told us they need.

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Prepared For

This proposal has been prepared for Glenorchy City Council's Managers and Directors, in response to the Training Needs Analysis conducted by Ira Joseph, Learning and Organisational Development Adviser.

It is designed to support the strategic priorities of CEO Emilio Reale and the Executive Leadership Team, with full ELT endorsement.

Date

February 2026

Cohort

12 Managers & Directors

Delivery

Face-to-face, scheduled around your team's priorities

The Opportunity

Why this program, why now.

Three things in your context that shaped our thinking.

01

New CEO, Culture Mandate

Emilio Reale commenced as CEO on 1 July 2025, bringing a track record of rebuilding organisational culture. His stated priority is developing a dynamic, community-focused workforce.

"A new CEO with a clear people and culture focus."

02

Independent Identity

In January 2026, GCC unanimously rejected amalgamation with Hobart City Council. Glenorchy is asserting its independence — and investing in the leadership capability to back that decision.

"A council investing in its own capability."

03

Documented Strategic Priority

The February 2026 Council Meeting agenda explicitly lists "Manager and Director capability uplift" as a Learning & Development strategic priority for this quarter.

"Already on the agenda — we are responding to a documented priority."

"Your team told us what they need. This is what we heard."

What We Heard

Five Priority Areas for Growth

Your TNA surveyed all 12 Managers and Directors, including the CEO. The data shows a capable leadership team that has been honest about where they want to improve.

The primary opportunity for growth is in leading through change, followed by a cluster of capabilities around elevating team performance. All scores sit between 2.92 and 3.25 on a four-point scale. These are not gaps — they are areas where good leaders want to get sharper.

CAPABILITY SELF-RATINGS (1–4 SCALE)

Leading Through Change0.00
Managing Performance Issues0.00
Managing Difficult Conversations0.00
Building Team Engagement0.00
Decision Making Under Pressure0.00
What We Can Deliver

A broad capability. A focused program.

Below is a sample of the topics and outcomes we regularly facilitate for leadership teams navigating change, performance, and culture challenges. Your program does not need to cover all of these — the scoping session is where we narrow the focus to what matters most for your team.

Think of this as a menu, not a mandate. We bring the breadth — you choose the depth.

01

Change Leadership

  • •Leading people through the ADKAR change journey
  • •Diagnosing resistance and responding with the right intervention
  • •Managing the emotional transition (Bridges model)
  • •Building urgency and coalition (Kotter)
  • •Communicating the "why" — not just the "what"
  • •Sustaining momentum and combating change fatigue
02

Performance & Accountability

  • •Having difficult conversations with confidence
  • •SBI feedback framework for clear, constructive feedback
  • •Managing underperformance without damaging relationships
  • •Setting and holding standards across teams
  • •Peer advisory and peer coaching as leadership practice
  • •Decision making under pressure and ambiguity
03

Communication & Influence

  • •Stakeholder mapping and influence strategies
  • •Adapting communication style to audience (DISC-informed)
  • •Building psychological safety in teams
  • •Leading upward — influencing without authority
  • •Negotiation and conflict resolution
  • •Emotional intelligence and self-regulation under pressure
04

Team & Culture

  • •Understanding what drives discretionary effort
  • •Building engagement through uncertainty
  • •Creating a shared leadership standard across the team
  • •Resilience — personal and team-level
  • •Self-awareness and how you show up under pressure
  • •Coaching as a leadership stance — not just a skill

The scoping session is where we narrow this down.

We meet with your leadership team, understand the real pressures and priorities, and design a program that addresses what matters most — not a generic curriculum.

Our Approach

Three sessions. Real challenges. Practical tools.

Not a training course. A structured space to think, challenge, and apply.

Your leaders already know how to lead. This program gives them a structured space to reflect on what is working, challenge each other honestly, and build practical capability in the areas they have identified. Every session is facilitated, peer-driven, and grounded in your real context.

Note: The sessions below are indicative. The exact focus and priorities are refined in a co-design scoping session with your leadership team — ensuring every hour is spent on what matters most to you.

01

HALF-DAY · 4 HRS

Leading Through Change

TNA Priority: Leading Through Change (2.92) — your team's highest-priority area

The first session addresses your team's number one priority head-on. Grounded in proven change management frameworks — including ADKAR, Kotter's 8-Step Model, and Bridges' Transition Model — leaders will build a practical toolkit for leading people through uncertainty, resistance, and transition. We explore how change lands differently on different people, and how leaders can diagnose where their teams are stuck and respond accordingly.

Frameworks

ADKAR, Kotter, Bridges Transition Model, leadership diagnostics

Format

Facilitated discussion, real scenarios, peer challenge

Outcome

Practical change leadership toolkit, shared language, diagnostic capability

02

HALF-DAY · 4 HRS

Elevating Performance & Navigating Difficult Conversations

TNA Priorities: Managing Performance (3.00) · Difficult Conversations (3.08)

The second session moves from self-awareness to the work. Using a peer advisory format, leaders present real performance challenges to the group, receive honest perspectives, and leave with a concrete approach they can apply immediately. No role-plays. No scripts. Real problems, real peers, real solutions.

Includes

Peer advisory rounds, SBI feedback framework

Format

Structured peer advisory, facilitated case discussions

Outcome

Confidence in performance conversations, peer accountability

03

HALF-DAY · 4 HRS

Building Engagement, Decision Making & Leading Forward

TNA Priorities: Team Engagement (3.25) · Decision Making (3.25)

The final session brings the program together. Leaders explore what drives discretionary effort in their teams, practise peer coaching as a leadership stance, and make collective commitments to the group. This session is designed to leave the cohort with a shared standard for leadership at GCC — and the accountability to hold it.

Includes

Engagement drivers, peer coaching practice, commitment protocol

Format

Facilitated peer coaching, group commitment, CEO close

Outcome

Collective leadership standard, coaching capability, accountability

Between Sessions

Online resources to support the learning between sessions

The face-to-face sessions are where the real work happens. But between sessions, participants will have access to a curated set of online resources to reinforce key concepts, support application, and prepare for the next session.

01

Reflection prompts & application tasks

Short, practical activities to apply what was covered in the session to real work

02

Reference materials & frameworks

Key models and tools from each session, available on demand for quick reference

03

Pre-session preparation

Brief preparation materials so each session starts with context and momentum

"Measurable and visible in day-to-day leadership behaviour — practical tools that Managers and Directors can apply."— Ira Joseph, GCC

Your Facilitator
Steve Wiggers

Steve Wiggers

Managing Director

SCALA the Training Company

Steve is a leadership facilitator with deep expertise in change management, behavioural profiling, adult learning, and applied psychology. He designs programs grounded in frameworks like ADKAR, Kotter, and Bridges — and translates them into practical tools leaders can apply immediately.

His facilitation style is direct, evidence-based, and respectful of the experience in the room. He works with senior leadership teams across local government, professional services, and industry — specialising in organisations navigating significant change.

15+

Years Facilitating

RTO

60101

DISC

Accredited Profiler

Trainer of the Year

2025 National Award

Training Company of the Year

Australian Training Awards — Bronze

What Our Clients Say

"They've allowed us to bring in some of the elements that are Tassal into the programs. We are starting to see that improvement come through — it's interesting to see changes in perspective around leadership."

— Liz Luck, Senior Manager, Tassal

Delivery Timeline

Spaced Strategically for Impact

Three sessions spaced 3–4 weeks apart, giving your team time to apply what they have learned before the next session. We work around your operational rhythm and priorities — not the other way around.

01

Month 1

Session 1 — Leading Through Change

•••

Online resources & application

02

Month 2

Session 2 — Performance & Conversations

•••

Online resources & application

03

Month 3

Session 3 — Engagement & Leading Forward

✓

Month 4

Program complete — capability embedded

The Investment

Pricing

Based on a cohort of 12 participants. All options include program materials, leadership diagnostic profiles, online resources between sessions, and post-program support.

RECOMMENDED

Option A — Three Half-Day Intensives

COMPONENT

Program Design & Customisation

$2,500 x 1$2,500

COMPONENT

Leadership Diagnostic Profiles (incl. team & pair reports)

$140 x 12$1,680

COMPONENT

Half-Day Facilitated Sessions

$2,500 x 3$7,500

Total (ex. GST)

$11,680

$973 per participant

Option B — Two Full-Day Workshops

COMPONENT

Program Design & Customisation

$2,500 x 1$2,500

COMPONENT

Leadership Diagnostic Profiles (incl. team & pair reports)

$140 x 12$1,680

COMPONENT

Full-Day Facilitated Sessions

$4,400 x 2$8,800

Total (ex. GST)

$12,980

$1,082 per participant

All prices are exclusive of GST. Invoicing arrangements are flexible and can be structured to suit your budget cycle.

Travel within the greater Hobart area is included. Program materials, online resources between sessions, and action planning tools are provided for all participants.

Next Steps

Next Steps

We would like to spend 30 minutes with you to refine the program and make sure it fits your team and your priorities.

This is a conversation, not a pitch. We want to hear what matters most to your team so we can get the design right before we start.

Steve Wiggers—Managing Director, SCALA

0424 187 448 · [email protected]

Download Full Proposal (PDF)